Property Maintenance

One of the most time consuming tasks when owning a rental property is day to day contact with tenants dealing with maintenance issues. We have a team of local professionals who we call on day or night. We also have an in house architect who can help with all projects.


Refurbishment Project Management

In addition to the property maintenance option, we offer a chargeable Refurbishment Project Management Service. This includes property assessment, interior and exterior design, not only to present your property in tip top condition but to allow you to maximise your rental income.

More than just design we will arrange quotations from suppliers and trades people to turn your approved design into reality.

There is no limit to this service as we have our own architect who can design your extension/loft conversion and arrange planning permission applications and building regulation compliance.

Access to the architect is just a click away j2studio


HMO Liaison

We offer two scales of service for HMO Liaison, in both cases will liaise with the HMO Team in The Environment Department who we know well as we have worked with them on many properties. We can meet and accompany the HMO inspectors as they inspect your property. From this meeting and the resulting documents, we can arrange for any necessary works to be carried out and schedule the re-inspection. Or we can source and arrange for contractors to quote directly to you for you to select and project manage the works and re-inspection. In either case we will ensure that your HMO Certificate is issued . For more information please feel free to call one of our branches and speak to the team.


We appreciate how important a good agent is when letting your property or maintaining your portfolio of properties. We offer two options: Let Only and Full Management.

With both packages we accompany all viewings, and more importantly SELL the property to the tenant/s. Once a tenant is interested we will  talk to you to check you are happy to proceed with the tenancy. If you are, we will arrange all the credit checks and if necessary guarantor forms to be completed and either handed over to you for the Let Only option or held in our database for the Managed Property option. For more information please feel free to call one of our branches and speak to the team.


Letting Options

Let Only

We will advise on any maintenance issues and redecoration required at the initial property market appraisal to assist with it’s letting to help maximise your rental income.

With your approval The Living Room will market/advertise/install letting boards.

For our professional lets we find quality applicants by credit and personal referencing for your selection. Prepare tenancy agreements, collect the first months rent and security deposit and organise that future rental payments are made direct to you. Arrange the check in.

With Student lets we will also find quality applicants and collect guarantor forms. Prepare tenancy agreements and collect one months rent as a holding fee.

We would strongly advise you have an inventory report completed which will protect you in the event of any dispute at the end of the tenancy. 


Full Management

This is particularly attractive to landlords who do not wish to be personally involved in the day to day management. This includes all the features of Let Only service plus we offer a 24/7 service to your tenants. We will liaise with tenants regarding all issues of maintenance and repair. A unique cost effective service we offer is that when a call comes in regarding a maintenance issue, boiler not working , washing machine not switching on ....... we won't just call out a trades person, we personally go out and 80% of the time we will be able to sort out the problem. Saving you money on unnecessary call out fees. Obviously if we cannot fix it we can either use your trades people or ours which ever you prefer.

When your tenants move in we will deal with meter readings and informing the utility companies, this also applies on check out. We also carry out house inspections to maintain contact with tenants and to confirm that the condition of the property is maintained. We deal with issues immediately. And most importantly we collect the rent. If we have a problem with rent being paid, we won't just write a letter and hope for the best, we have a strict policy with our tenants. We look after and respect the tenants but they have to respect the property and the fact rent has to be paid. For more information please feel free to call one of our branches and speak to the team.